Betting Rules

General betting conditions

Gamdom Casino provides betting services subject to applicable Australian laws and the rules displayed on the relevant betting product. You are responsible for checking the available information before confirming a wager. This includes the event, market, selection, odds, stake, potential return, applicable restrictions and any other conditions shown on the betting interface.

You must be legally permitted to use the service in your location and must meet any applicable age requirements. You must provide accurate information when registering and keep your account details up to date. An account must be used only by the person to whom it is registered. You must not allow another person to access, control or use your account, and you must not place bets on behalf of another person.

Only one account may be used by each player unless Gamdom Casino has expressly approved an alternative arrangement. Duplicate, linked or otherwise related accounts may be reviewed where necessary. If account information is incomplete, inaccurate or cannot be verified, Gamdom Casino may restrict account activity, suspend access or take other action permitted by the applicable terms.

• You should check every bet before confirming it.
• A confirmed bet may not be changed or cancelled at your request unless the applicable rules specifically allow this.
• You must not use the service for unlawful activity, market manipulation, fraud or any other prohibited purpose.
• You are responsible for keeping your login credentials secure.
• You should contact support through the available channels if you identify an unauthorised transaction or account concern.

Placing and accepting bets

A bet is generally treated as placed when you select the required options, enter your stake and confirm the wager through the betting interface. A message, receipt, transaction record or bet history entry may be used to show that a bet was accepted. You should retain relevant records and review your account history after placing a wager.

A bet is not accepted until it has been recorded by the service. Selecting a market or adding a selection to a bet slip does not, by itself, create a wager. If a bet cannot be accepted because of a technical issue, market closure, price change, account restriction or another reason, the attempted wager may not be processed.

Displayed odds, lines, prices and other market information may change before a bet is confirmed. Where the betting interface requires you to accept a changed price or line, you must review the change before completing the bet. The details recorded at the time of acceptance will normally determine how the bet is settled, subject to these rules and any applicable product-specific conditions.

Minimum and maximum stakes, market limits, bet types and availability may vary. A bet may be refused, limited or subject to a revised stake or price where this is permitted by the relevant rules. The availability of a market does not guarantee that it will remain open or that a particular bet will be accepted.

Prohibited conduct

You must not use automated systems, software, bots or other tools to interfere with the service or gain an unfair advantage. You must not exploit errors, delays, pricing mistakes or technical faults. If a material error occurs, Gamdom Casino may correct the error and take any action permitted under the applicable terms, including voiding an affected bet where appropriate.

Results, settlement and void bets

Bets are settled using the official result or source identified for the relevant market, where one is available. The rules for each sport, event or betting product may explain how results are determined, including the treatment of postponements, abandoned events, venue changes, participant withdrawals, dead heats, ties and other unusual circumstances. You should review the market rules before placing a bet.

If an event is postponed, abandoned or materially changed, the bet may be settled according to the applicable market rules. Some bets may remain valid if the event takes place within the period or under the circumstances specified in those rules. Other bets may be declared void. A void bet is normally removed from settlement and the relevant stake is returned, subject to the applicable conditions.

Where a bet includes multiple selections, a void selection may be removed from the bet and the remaining selections may continue to apply, unless the relevant rules state otherwise. A selection that is settled as a loss or win will generally remain part of the bet. The treatment of each selection depends on the bet type and the rules displayed for the market.

Results may initially be settled using information available at the time. If an official result is later corrected, or if a clear settlement error is identified, Gamdom Casino may amend the settlement in accordance with the applicable rules. This may include correcting account balances, returns or related records.

• A winning bet is settled according to the accepted odds or price and the applicable stake calculation.
• A losing bet does not generate a return unless a specific promotion or product rule applies.
• A void bet is treated according to the rules for that market and bet type.
• Dead heats, ties and shared outcomes may produce a reduced return where the relevant rules provide for that result.
• The settlement of a bet does not remove your responsibility to comply with account, identity and payment requirements.

Errors, complaints and responsible betting

If you believe a bet has been recorded, settled or paid incorrectly, check your bet history and the rules for the relevant market first. You may then raise the issue through the available customer support process. Include enough information to identify the account, bet and event, but do not send passwords or unnecessary sensitive information.

Complaints are reviewed using the available account records, transaction information, market rules and relevant result sources. Gamdom Casino may ask for additional information to investigate an issue. A complaint should be made as soon as reasonably possible after the relevant bet or settlement so that the matter can be reviewed effectively.

Gamdom Casino may suspend or restrict betting activity while a complaint, security review, identity check or suspected breach of the rules is being considered. Any review is intended to protect the account, the integrity of the service and the fairness of the betting process. Restrictions may remain in place where required by law or the applicable terms.

Responsible gambling

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose, set a budget before you begin and avoid chasing losses. You should never bet when affected by alcohol, drugs, strong emotions or financial pressure.

• Set personal spending and time limits and review them regularly.
• Take breaks and avoid increasing stakes to recover losses.
• Do not borrow money or use essential household funds for betting.
• Keep your betting activity private from children and other unauthorised users.
• Use the responsible gambling tools and account controls that may be available.
• Seek independent support if betting is causing stress, conflict, financial difficulty or loss of control.

These Betting Rules are general information only. Product-specific rules, the applicable Terms and Conditions and any requirements imposed by law may take priority where there is an inconsistency. Gamdom Casino may update these rules from time to time. The current version displayed on the website applies to future activity from the time it is published.